If the HP Sender Flow 8500 fn1/fn2 scanner jams often and it is becomming an issue, more than likely the rollers need replacing. Contact IT at support@freeholdcartage.com and ask for a new set of rollers. If you have recently changed rollers and it still jams, the scanner needs to be serviced.
NJ office may call Laser Save at 732-431-3339 to schedule service.