Help CenterTo add or edit users in the Email Notification group, ensure the user is available in Encore (Users/Security) and Human Resources → Employee List. if the User is available in Users/Security and Employee list than proceed with the following.
Add the User to the Notification Group
1. Go to Utilities > Manage Utilities.
2. Click Notification Groups on the left.
3. Select Manage Group Memberships at the bottom-left.
4. Find the relevant group in the left scrollbar.
5. Move the user to the Members list (left) and Non-members to the right.
If the user is not in the Users/Security list, follow these steps:
Step 1: Add the User to Users/Security
1. Go to Utilities > Manage Utilities.
2. Navigate to Users/Security and click Add User.
3. Save your changes.
4. Right-click to configure email settings and click Default Settings if not already set.
5. Click Test Settings, and once the success window appears, click Apply.
Step 2: Add the User to the Employee List
Next, check the Human Resources → Employee List and add the user:
1. Click View on the navigation bar.
2. Select Human Resources → Employee.
3. Add the user created in the Users/Security tab, ensuring the username matches.
4. Update the Company Name, First Name, Last Name, and Email Address.
5. Click Update.
Once the user is updated in Users/Security and Employee List, proceed with adding them to the notification group: (which is already mentioned above).